Customer Satisfaction Survey | Bracketry Systems, Inc.

How long have you been a BSI Customer?

How often do you purchase products from BSI?

Are you primarily:

Please rate the following on a scale of 1-5, 5 being the best:

After purchase service (warranty, customer service, etc.)

Please tell us how important the following scenarios are:

Overal Product Quality

Not Important

Somewhat Important

Important

Very Important

Price

Not Important

Somewhat Important

Important

Very Important

On-time Delivery

Not Important

Somewhat Important

Important

Very Important

After purchase service (warranty, customer service, etc.)

Not Important

Somewhat Important

Important

Very Important

Ease of Installation

Not Important

Somewhat Important

Important

Very Important

How does BSI rate compared to its competitors?

If you answered "Worse" or "Much Worse" explain why: *

Overall, how satisfied are you with BSI? *Please choose one.

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

If you answered "Somewhat Dissatisfied" or "Very Dissatisfied" explain why: *

Our catalog can be viewed, downloaded or printed from our website. With this in mind, would you prefer to: *

Receive an emailed PDF copy. (Please provide your email address.)

Receive a hard copy in the mail. (Please provide your mailing address.)

Continue to view, download or print from our website.

Please let us know how we can improve:

Company Name: *Please enter your Company name.

Address:

City, State, Zip Code:

Your Name: *

Email Address: *Please enter your email address.