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Bracketry Systems Inc.
8781 Harmon Road
Fort Worth, Texas 76177
Ph: 817.232.8199
Toll Free Fax: 800.741.4130
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Customer Satisfaction Survey
Customer Satisfaction Survey
How long have you been a BSI Customer?
1-5 years
5-10 years
more than 10 years
How often do you purchase products from BSI?
Weekly
Monthly
Quarterly
Less Often
Are you primarily:
Refrigeration
School/Shuttle Bus
Other
Please rate the following on a scale of 1-5, 5 being the best:
Overal Product Quality
1
2
3
4
5
Price
1
2
3
4
5
On-time delivery
1
2
3
4
5
Ease of Installation
1
2
3
4
5
After purchase service (warranty, customer service, etc.)
1
2
3
4
5
Please tell us how important the following scenarios are:
Overal Product Quality
Not Important
Somewhat Important
Important
Very Important
Price
Not Important
Somewhat Important
Important
Very Important
On-time Delivery
Not Important
Somewhat Important
Important
Very Important
After purchase service (warranty, customer service, etc.)
Not Important
Somewhat Important
Important
Very Important
Ease of Installation
Not Important
Somewhat Important
Important
Very Important
How does BSI rate compared to its competitors?
Much Better
Better
About the Same
Worse
Much Worse
If you answered "Worse" or "Much Worse" explain why:
*
Overall, how satisfied are you with BSI?
*Please choose one.
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
If you answered "Somewhat Dissatisfied" or "Very Dissatisfied" explain why:
*
Our catalog can be viewed, downloaded or printed from our website. With this in mind, would you prefer to:
*
Receive an emailed PDF copy. (Please provide your email address.)
Receive a hard copy in the mail. (Please provide your mailing address.)
Continue to view, download or print from our website.
Please let us know how we can improve:
Company Name:
*Please enter your Company name.
Address:
City, State, Zip Code:
Your Name:
*
Email Address:
*Please enter your email address.