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8781 Harmon Road | Fort Worth, Texas 76177
Ph: 817.232.8199 | Toll Free Fax: 800.741.4130
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Customer Satisfaction Survey
Customer Satisfaction Survey
How long have you been a BSI Customer?
1-5 years
5-10 years
more than 10 years
Are you primarily:
Refrigeration
School/Shuttle Bus
Other
Please rate each of the following:
Overal Product Quality
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
Price
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
On-time delivery
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
Lead Times
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
Knowledge of Staff
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
Customer Service
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
Overall, how satisfied are you with BSI?
1 Very Satisfied
2 Somewhat Satisfied
3 Neutral
4 Somewhat Dissatisfied
5 Very Dissatisfied
How does BSI rate compared to its competitors?
Much Better
Better
About the Same
Worse
Much Worse
Please enter additional comments, or let us know how we can improve:
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